Training topics for employees and executives

The interview stage is one of the most decisive moments in the hiring process—particularly when it comes to selecting candidates with disabilities. This training focuses on how to properly prepare for and conduct accessible interviews, equipping participants with practical knowledge and tools to ensure fairness and inclusion. During the session, we will explore how to engage with disabled candidates in a respectful and effective way, applying key principles of accessibility while maintaining the rigour needed for a robust evaluation process. We will also look at the importance of accessible facilities and procedures, ensuring that every candidate has an equal opportunity to participate in the process and fully showcase their potential.

Recruitment practices lay the foundation for building a fair and high-performing workplace. To ensure equity and inclusion, both CV evaluation and the use of psychometric tools must be free from bias and discrimination that can compromise merit-based hiring. In this training, participants will learn to identify the implicit signals that CVs can carry and how to assess them objectively, without being influenced by unconscious bias. They will also be introduced to the ethical and effective use of psychometric assessments, gaining insight into their strengths and limitations. The goal is to equip HR professionals and hiring managers with the tools to implement inclusive, transparent, and reliable selection processes—ones that truly reflect the values of diversity and equal opportunity.

Building an inclusive workplace starts with attracting diverse talent. Accessible job listings are the first step in ensuring that all individuals—including those with disabilities—feel welcome, valued, and encouraged to apply. In this workshop, we explore the barriers that may prevent disabled individuals from accessing job opportunities and learn how to remove them. We focus on key principles of accessibility, the development of inclusive websites and multimedia content, and the use of non-exclusionary language. By the end of the session, participants will be equipped to create job adverts that open doors—offering equal access to professional opportunities from the very first point of contact.

Disabled individuals represent an underutilised pool of talent, and more and more businesses are recognising that their inclusion in the workforce is not only a matter of equity—but also a competitive advantage. This interactive training is designed to empower leaders to shift their perspective on disability and embrace it as an opportunity for sustainable growth. Together, we will learn how to design and implement disability-inclusive strategies that foster a workplace where all employees can thrive, contribute meaningfully, and support the overall success of the organisation.

How can we ensure that our digital communication—both internal and external (such as email marketing, social media campaigns, and public messaging)—is truly accessible to disabled individuals? This session is designed to support Marketing, Communications, PR teams and beyond in shaping a culture of inclusion through both practical tools and, most importantly, a mindset of care and intentionality. We will explore strategies and accessibility best practices that make promotional campaigns and everyday communications more inclusive, ensuring that all audiences can engage equally with the messages we share.

Training staff—across customer service roles and the broader supply chain—to provide accessible products and services is a key step toward expanding your customer base and promoting social inclusion. This experiential training equips participants with the knowledge, skills, and practical tools needed to serve customers with various types of impairments in a respectful, effective, and inclusive way. The training is fully customisable to reflect the specific needs of each company, service, or product, ensuring relevance and applicability. Designed for anyone involved in customer interaction, the training covers best practices in communication, environmental accessibility, and inclusive service design—empowering teams to create better experiences for all customers, and contributing to a more equitable society.

Anxiety disorders are among the most common mental health conditions, with a significant impact on individuals’ wellbeing and performance. This session offers training on how to effectively and inclusively support individuals experiencing psychosocial disabilities, such as anxiety disorders, within the work environment. Participants will explore contributing factors, learn to recognise the signs of anxiety in themselves and others, and gain tools to address anxiety constructively in the workplace. The training also emphasises the importance of non-traumatising communication and aims to foster a culture of empathy, awareness, and psychological safety for all.

This training focuses on the unique and often intensified challenges faced by parents of children with intellectual disabilities as they navigate the balance between caregiving and professional responsibilities. Together, we will explore evidence-based practices that can help parents manage these dual demands and examine how the workplace can play a meaningful role in improving their overall quality of life. Participants will gain a deeper understanding of the everyday realities these parents face, fostering a culture of awareness, empathy, and open communication. The aim is to empower organisations to build supportive environments where caregiver wellbeing is prioritised—contributing to healthier teams, stronger engagement, and a workplace culture rooted in compassion and respect.